Cuddington | Buckinghamshire

Helplines and Services





Important Phone Numbers

NHS 111 is available 24 hours a day, 365 days a year.  Calls are free from landlines and mobile phones.

Call 111 if:

  • You need medical help fast but it’s not a 999 emergency
  • You think you need to go to A&E or need another NHS urgent care service
  • You don’t know who to call or you don’t have a GP to call
  • You need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.  If a health professional has given you a specific phone number to call when you are concerned about your
condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.  111 replaces NHS Direct (0845 4647).

101 is the number to call when you want to contact your local police – when it’s less urgent than a 999 call.  101 is available 24 hours a day, 7 days a week.  Calls to 101 (from both landlines and mobile networks) cost 15 pence per call, no matter what time of day you call or how long you are on the phone.

When to call 101?

You should call 101 to report crime and other concerns that do not require an emergency response.  For example, you should call 101:

  • if your car has been stolen
  • if your property has been damaged
  • if you suspect drug use or dealing in your neighbourhood
  • to report a minor traffic collision
  • to give the police information about crime in your area
  • to speak to the police about a general enquiry

What is the difference between 101 and 999?  You should continue to call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.  To contact the police for any other reason, call 101.

101 replaces the Thames Valley Police non-emergency number 08458 505 505.


Volunteer Opportunity: Connection Support

Connection Support provides a breadth of specialist support services to a range of people facing complex life challenges, and is currently looking to fill a number of volunteer positions.  The support provided covers:

  • Older people
  • Housing support
  • Homelessness, isolation
  • Money management
  • Mental health
  • Drug and alcohol abuse

Users of the service often have multiple issues, which means that the work with them is all-encompassing.  This is a rewarding and fulfilling opportunity both for the volunteers and for those in need in the local community.

There are a number of ways in which volunteers are able to help, but Connection Support  is particularly in need of volunteers who can provide company and friendship to elderly service users. This means offering as little as one or two hours a week to visit, chat and generally be a friendly face.  There are also many other volunteering opportunities available, such as driver, support worker volunteer, drop-in support worker, outreach volunteer, special skills (cooking, basic IT, art & craft, languages etc.).

All volunteers receive in-depth induction and training alongside on-going support.  Travelling and out-of-pocket expenses are reimbursed.

If you are interested, please contact the volunteer coordinator Milena Dixon.  Office: 01296 484322  Mobile: 07436 108455  Email:  Twitter: @connectionsup

Connection Support
Claydon House
Suite 14, 1 Edison Road
Rabans Lane
Aylesbury  HP19 8TE  Registered Charity No. 1049740


Age UK Buckinghamshire

Age UK Buckinghamshire is the new name for Bucks Age Concern, following the merger of Age Concern and Help the Aged.

Helpline Telephone: 01296 431911 (9.30 am - 12.30 pm weekdays)


Alcoholics Anonymous

National helpline: 0800 9177 650


Alzheimer’s Society

Helpline Telephone: 0300 222 1122 (8.30 am - 6.30 pm weekdays)


Buckinghamshire Counsellor Directory

This website lists counsellors and therapists in the area around Cuddington.

All practitioners in the directory are security-checked before acceptance.


Citizens Advice

Market House, North Street, Thame

Telephone: 01844 217186

Citizens Advice Thame website

2 Pebble Lane, Aylesbury

Telephone: 03444 111 444

Citizens Advice Aylesbury website



An independent charity helping to find criminals and solve crimes.

Anonymous contact number: 0800 555 111 (24 hours)


Diabetes UK

UK Careline: 0345 123 2399 (9.00 am - 7.00 pm weekdays)


Epilepsy Society

Helpline: 01494 601 400


Family Planning Association


LGBT Foundation

LGBT Helpline: 03453 303030 (10.00 am - 10.00 pm daily.  Automated system outside these hours)


Macmillan Cancer Support

Helpline: 0808 808 0000 (9.00 am - 8.00 pm weekdays)



Mind infoline: 0300 123 3393 (9.00 am - 6.00 pm weekdays)

Mind’s Legal Advice Service:

Buckinghamshire Mind

Ashton House, 14 Granville Street, Aylesbury

Telephone: 01296 437328


Motor Neurone Disease Association

MND Connect Helpline: 03457 626262 (9.00 am - 5.00 pm and 7.00 - 10.30 pm weekdays)


Multiple Sclerosis Society

MS Helpline: 0808 800 8000 (9.00 am - 9.00 pm weekdays, bank holidays excepted)


Public Services

The website of the UK Government, listing public services


Salvation Army

Aylesbury Corps

Meadow Way, Aylesbury  HP20 1XS

Contact: Captain Jane-Marie Cook  tel. 01296 398336



UK Helpline: 116 123 (24 hours, free to call)



Helpline: 0808 800 3333 (9.00 am - 5.00 pm weekdays, bank holidays excepted)


Step Change (CCCS)

Free, confidential debt advice and debt management help

0800 138 1111 (8.00 am - 8.00 pm weekdays)


Women’s Aid

Women’s Aid Aylesbury Telephone: 01296 436827 (9.00 am - 5.30 pm weekdays)

National Domestic Violence Helpline: 0808 2000 247 (24 hours)